Contact Us

Need help with refunds or have questions? We're here to help.

1. Our Promise

If your AI portrait images were not generated due to a technical error, you are eligible for a full refund. We take service issues seriously and process legitimate refund requests promptly.

2. Refund Support

We provide refunds in the following cases:

• Technical error prevented delivery of your portrait images
• Payment was processed but service was not delivered
• Duplicate payment was accidentally processed

3. What to Include

To help us review your request quickly, include:

• Payment confirmation or receipt details
• Description of the issue
• Relevant screenshots, if available

4. Response Time

We aim to respond within 24 hours. Approved refunds are typically processed within 5-7 business days depending on your payment provider.

5. Business Information

Company: GJCompany
Contact: support@kpopdna.com

6. Send Us an Email

Contact us anytime at support@kpopdna.com.